We take your trust seriously, and our goal is to safeguard your privacy while providing you with the best possible experience using the Trapster service (the “Service”). Reach Unlimited Corporation and its parents and affiliates (collectively, “Reach Unlimited”) provide this notice explaining our information collection practices and the choices you can make about the way your information is collected and used when you access content via our mobile applications or through our website, located at http://www.trapster.com.
What We Collect
When you register for the Service, Reach Unlimited will ask you to provide an email address and, optionally, a user name. You may also, in using other functions of the Service such as creating a user profile, have the option of provide your name, address, phone number, photo, or other information (collectively, with user name and email address, “Personal Information”) .
You may also login with an account you already have, such as your Facebook account. If you choose to do so, Trapster will request access to your profile, including your name, email address and date of birth to setup a corresponding Trapster profile.
Reach Unlimited also may collect certain technical information when you visit our website or access our Service through a mobile application, such as the type of device or browser you are using, the type of operating system you are using, your IP address and the domain name of your Internet service provider, aggregate data about the number of visits to a site or Service, and/or aggregate data about the pages visited. We may combine information we receive via the Service with other information you have provided to us and with information from other sources to improve our knowledge of you as a user, to help us provide quality customer service, to provide and customize our Service, and to offer certain other products and services to you subject to your marketing preferences.
If you enable location services in our mobile applications, Reach Unlimited collects location data from your device, including latitude and longitude, speed and heading (collectively, “Location Information”).
While using the application during driving, your recent drive information is displayed in an anonymous manner in the form of a blue line (these are called “Patrol Lines”) to the Trapster community. No personally identifiable information is displayed or available to the community and your Patrol Lines are removed from the map after two hours. You can always turn off the Patrol Sharing from the settings of the application. You may also choose to share your real-time progress on your drive to your selected followers. If you share your progress, your selected followers will be able to see where you are going, but only for the duration of that specific trip. As soon as your trip ends, the access to your status is no longer made available. Please use appropriate consideration when sharing your real-time progress. You can always turn off the real-time view from the settings of the ETA feature.
How We Use the Information
Except as otherwise indicated, Reach Unlimited uses the Personal Information you provide:
- to enable customization of your user experience when using the Service;
- to enable you to share information (including Location Information) with other users of the Service and on other platforms such as Twitter and Facebook;
- to communicate with you and to assist you with any questions you have about the Service;
- to offer you other products or services that may be of interest to you;
- to ease use of our Service by eliminating the need to re-enter information; and
- to display content and advertising customized to your interests and preferences.
- to create higher quality of service
Except as otherwise indicated, Reach Unlimited uses Location Information:
- to provide content relevant to your locations and routes;
- to enable you to store your trip information in our Trips feature and
- to enable you to share location information with buddies or followers through our Caravan or ETA feature.
Authorized Reach Unlimited service providers and contractors may have access to your information to facilitate its use consistent with this Policy. Personal Information and Location Information may be used to assist us in the development of new features and services and/or the improvement of our existing Service; to cooperate with government officials or parties in litigation under process of law or regulation, or as otherwise required or permitted by law; to protect the security or integrity of the Service, and/or to enforce the terms governing its use; to protect against a threat of safety or destruction of property; and/or to protect against legal liability.
Reach Unlimited may anonymize and/or aggregate Personal Information and Location Information so that it does not identify you, and this anonymized and/or aggregated information may be used and stored for any purpose, without limitation. These purposes may include, but are not limited to, generating reporting, conducting research and analysis, and improving the design and content of our Service, and Reach Unlimited may share this data with contractors, partners, and other third-parties.
Disclosure of Personal Information
Reach Unlimited may disclose Personal Information and/or Location Information we maintain about you to non-affiliated third parties under the following types of circumstances: when we have your permission to do so; to comply with the law, or when we respond to a subpoena or other process, legal order, or official request; as otherwise required by law; to establish or exercise our legal rights or defend against legal claims; or, as permitted by applicable law, when we believe it is necessary to share information in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, or violations of the legal terms that govern your use of the Service. In addition, Reach Unlimited may transfer Personal Information, Location Information and non-personally identifiable information if Reach Unlimited is acquired by or merged with another company.
Your Marketing Preferences
We generally ask you for your marketing preferences at the time we collect your information. If you wish to change your marketing preferences, please visit your account page on our website. You can also opt-out from most messages by sending an email from the email account associated with your registration to firstname.lastname@example.org. Some mandatory service messages are required for use of the Service, and are not subject to opt-out.
Reach Unlimited has implemented security measures to help protect against the risk of loss, misuse and alteration of any information under our control.
IP Addresses and Cookies
As the Trapster Service is available worldwide, it may be necessary to transfer your information internationally. In particular, information is generally transferred to and processed in the United States. Data protection laws vary between the United States and other jurisdictions. Please be assured that we take reasonable steps so that your privacy is protected.
Viewing or Updating your Information
To ensure that you have as much control over your Personal Information as possible, you may update your information by contacting us via our Contact page below. We will use reasonable efforts to process any change you make; provided, however, that requests to delete information are subject to our internal reporting and retention policies and all applicable legal obligations.
If you have questions about this Policy or about how information we collect is used by Reach Unlimited, please visit our Contact page at http://www.trapster.com/contact.php.
Reach Unlimited Corp.
5963 La Place Court, Suite 200
Carlsbad, CA 92008